Storytellers for Confident Brands™
Careers
You won’t find any cubicles here. In fact, we don’t have many walls in general. That’s because here at Small Army, we think of ourselves as one big team — office dogs included.
Whether you’re working furiously in a room by yourself, collaborating in a group, or attending one of our many offsite enrichment opportunities, Small Army wants you to leave work every day feeling inspired and empowered. Our work-life balance is off-the-charts incredible, and we have a PowerPoint somewhere to prove it. But you should really just come and see for yourself. (That way you can pet the dogs, too.)
Open Positions
Associate Creative Director / Art
Description
ACDs take the lead in defining the creative strategic direction of storytelling campaigns and projects across a broad range of client products and services. Art ACDs are self-motivated, presenting and defending their and others’ work with confidence, creativity and strategic thought. They set a positive example for collaboration and teamwork while always looking for ways to push a brand to greatness with their own creativity. They demonstrate superior conceptual art direction and design skills while helping foster and develop those skills in senior and junior art directors.
JOB EXPECTATIONS
- Help the ECD lead the creative department by being a living example of positivity, forward thinking, mentorship, kindness, curiosity and creativity.
- Continually push for and inspire bold, surprising and groundbreaking creative.
- Both execute and lead the development of world-class creative concepts across all channels that are on-brand and on-strategy.
- Confidently and strategically present, defend and sell through work to clients and key stakeholders within the agency.
- Develop and nurture strong, trusting client relationships.
- Be a constant student of current and evolving technology, that helps deliver creative in new, cool and surprising ways.
- Maintain consistently high graphic standards and pro-actively learn and evangelize new techniques and trends in design and advertising.
- Mentor creative staff by developing and guiding creative thinking and execution.
- Be able to distill and incorporate feedback/input from your agency RM team and clients.
- With approval and help from the ECD, monitor all materials through all stages of pre-production and production.
- Help problem-solve and pro-actively lead your team to higher ground with smart solutions and a positive attitude.
- Complete all assigned work on time and regularly report the status of projects to the ECD.
- Manage a full plate of assignments across all channels, including new business pitches.
- Foster and build a team atmosphere, built on collaboration and positive, productive working relationships.
JOB REQUIREMENTS
7-10 years of experience at an in-house or external ad agency and a portfolio of work that demonstrates your skills.
Hands on experience with:
Logo design, typography, color, layout composition, video, digital/web design, print production, image selection, package design, presentation design
Proficient in:
Photoshop, Illustrator, InDesign, Adobe XD, google slides, powerpoint
Working knowledge of:
Premiere/Adobe After Effects, Media Encoder, Lightroom
Bonus points:
Sketch/Invision/Figma
*Portfolio Required – Submissions without a link to view work will not be considered.
Apply
Senior Art Director
Description
Senior ADs develop and execute big ideas that conceptually and artistically push the boundaries of our clients’ brands across digital, print, broadcast and social media campaigns. They embody and inspire a standard of creative excellence and ensure attention to detail and craft. Senior ADs are self-motivated, presenting and defending their work with confidence, creativity and strategic thought. They also set a positive example for collaboration and teamwork while always looking for ways to push a brand to greatness with their own creativity.
JOB EXPECTATIONS
- Help steward the quality of the creative department by being a living example of positivity, forward thinking, kindness, curiosity and creativity.
- Be a creative leader, inspiring and motivating others with the wisdom of your experience and awesomeness of your talent.
- Develop ground-breaking creative concepts across all channels that reflect the agreed upon strategy, deliver on the moral and are on tone for the brand’s personality.
- Consistently come up with big, bold ideas that surprise, entertain, inform and win awards.
- Model high graphic standards and pro-actively learn and evangelize new techniques and trends in advertising and graphic arts.
- Be a constant student of current and evolving technology, that helps deliver creative in new, cool and surprising ways.
- With approval and guidance from your team leader, monitor all materials through all stages of pre-production and production.
- Be highly organized and complete all assigned work correctly, on time and regularly report the status of projects to your team leader.
- Mentor and guide junior creative staff.
- Participate in and contribute to new business activities of the agency, as assigned.
- Manage a full plate of assignments across all channels (broadcast, print, direct, digital, etc.)
- Foster and build a team atmosphere, built on positive, productive working relationships.
- Be self-motivated, presenting and defending your work with confidence, creativity and strategic thought.
- Take and distill feedback from your creative team, members of the RM team, and clients.
JOB REQUIREMENTS
6-8 years of experience at an in-house or external ad agency and a portfolio of work that demonstrates your skills.
Hands on experience with:
Logo design, typography, color, layout composition, video, digital/web design, print production, image selection, package design, presentation design
Proficient in:
Photoshop, Illustrator, InDesign, Adobe XD, Google slides, Powerpoint
Working knowledge of:
Premiere/Adobe After Effects, Media Encoder, Lightroom
Bonus points:
Sketch/Invision/Figma
*Portfolio Required – Submissions without a link to view work will not be considered.
Apply
Art Director
Description
Under the guidance of senior creative staff, the art director develops the conceptual and artistic approach of specific digital, print, broadcast, and social media campaigns. They are always looking for new and surprising ways to express a brand’s purpose, through ideas that are driven by curiosity, innovation, and the element of surprise. Art directors are also armed with all the layout and typographic mojo of a star designer and are constant students of media, culture, technology, and life.
JOB EXPECTATIONS
- Help steward the quality of the creative department by being a living example of positivity, forward thinking, kindness, curiosity and creativity.
- Develop killer creative concepts across all channels that are both on-strategy and on-brand.
- Maintain high graphic standards and pro-actively learn and evangelize new techniques and trends in advertising and graphic arts.
- Be a constant student of current and evolving technology, that helps deliver creative in new, cool and surprising ways.
- Develop big, bold, ideas that inspire your team and help the agency win awards and new business.
- Participate in brainstorm sessions with your partner and other team members.
- With approval and guidance from your team leader, monitor all materials through all stages of pre-production and production.
- Manage a full plate of assignments across all channels (broadcast, print, direct, digital, etc.) as well as new business pitch activities.
- Be highly organized and complete all assigned work correctly, on time and regularly report the status of projects to your team leader.
- Mentor and guide Jr. creative staff.
- Present work to team leaders and clients confidently, effectively and enthusiastically.
- Help foster a team atmosphere, built on positive, productive and collaborative working relationships.
TECHNICAL REQUIREMENTS
2-4 years’ experience working in an agency or client-side creative department
Hands on experience with:
Logo design, typography, color, layout composition, video, digital/web design, print production, image selection, package design, presentation design
Proficient in:
Photoshop, Illustrator, InDesign, Adobe XD, Google slides, Powerpoint
Working knowledge of:
Premiere/Adobe After Effects, Media Encoder, Lightroom
Bonus points:
Sketch/Invision/Figma
*Portfolio Required – Submissions without a link to view work will not be considered.
Apply
Senior Copywriter
Description
Can you write headlines that stop people in their tracks? Take long format content that’s deathly technical and turn it into human-speak? Come up with big conceptual ideas that make other creatives say, “Dang I wish I’d thought of that!” If so, we’d love to meet you!
But before we get ahead of ourselves…in order to be considered for this position, you also need to have 5-7 years of copywriting experience at an in-house or external ad agency and a portfolio of work that demonstrates your mad skillz.
Responsibilities include:.
- Help steward the quality of the creative department by being a living example of positivity, forward thinking, kindness, curiosity and creativity.
- Be a creative leader, inspiring and motivating others with the wisdom of your experience and awesomeness of your talent.
- Develop groundbreaking creative concepts across all channels that are on-strategy and on-brand.
- Distill complexity into consumer-friendly content in a variety of formats including long format, traditional media, broadcast, digital and social media.
- Write in a variety of styles and voices and model a consistently high standards of work for your team and the agency.
- Write copy from concept through to completion based on input from client, agency team, and personal research.
- Be self-motivated, presenting and defending your work with confidence, creativity and strategic thought.
- Be a constant student of media, culture and life, infusing these things together to deliver creative in new and surprising ways.
- With approval and guidance from your ECD, monitor all materials through all stages of pre-production and production.
- Be highly organized and complete all assigned work correctly, on time and regularly report the status of projects to your team leader.
- Mentor and guide creative staff.
- Participate in and lead brainstorm sessions with your partner and other creative team members.
- Manage a full plate of assignments across all channels (broadcast, print, direct, digital, etc.) as well as new business pitches.
- Foster and build a team atmosphere, built on positive, productive working relationships.
Apply
Digital Producer
Description
Small Army, a FINN Partners Company, has an opportunity for a Digital Producer to join our Integrated Production team. The Digital Producer is responsible for the daily management of most of our interactive projects scheduling from inception to completion, adhering to budget and timelines, and maintaining clear communication with inter-department team members (relationship managers, creative team, digital and production team). Scope of work includes – keeping the project on time, on budget; and assuring adherence to our development process.
Responsibilities:
- Partners with the VP of Production, Digital Director and Relationship Managers to obtain necessary project information (due dates, budget, scope, success metrics, project requirements, etc.).
- Manages the scheduling of development and production of interactive marketing and website projects via accurate project planning, change tracking, budget tracking, and regular production status reporting.
- Manages execution of work on assigned projects, holding team members accountable to the delivery of assigned work, maintaining project SOPs, and adhering to quality control practices.
- Acts as liaison between creative, digital, relationship managers, and other internal groups.
- Keeps production projects on track and on time, overseeing internal and external resources.
- Finds solutions to scheduling challenges and delivering them on time & on budget.
- Ensures all assets meet content and legal approvals.
- Manages external vendors when necessary; updates preferred vendor list.
- Uses Basecamp to manage and document work/bug status
- Supports the agency with ideas on process refinement/improvement.
Requirements:
- Solid understanding and dedication to the interactive medium, including UX, AI, development, design, user functionality and client functionality requirements.
- Knowledge of website design, website launches, and ongoing website management.
- Strong organizational and problem-solving skills.
- Experience working with clients.
- Solid knowledge of online services, technology, and platforms (i.e. WordPress, Basecamp, and other CMS systems).
- Experience producing and maintaining project estimates, project plans and top-level schedules.
- Strong QA skills, from content to functionality to final deliverables.
- Coding and Photoshop knowledge is preferred but not required.
Apply
Senior Media Planner
Description
The Senior Media Planner will be working with the local and national paid media team members, supporting execution and measurement for all media efforts. He/she will own their plans, reports, and recommendations – seeing campaigns from start to finish, and will continue to hone their media planning and buying skills.
Main Duties and Responsibilities:
- Participate in development of integrated media plans and strategies
- End-to-end management of media campaigns
- Implement and monitor tracking of KPIs and overall ROI
- Execute a wide variety of online media (including display, video, paid social, digital audio, content marketing, email marketing, native, etc) and/or offline media (print, TV, radio, OOH)
- Construct and deliver detailed reports on a monthly basis
- Presentation of key media deliverables
- Maintain status reports and/or department documents
- Manage billing alongside Assoc Media Planner/Media Planner and Accounting counterparts
- Conduct industry, competitive, and audience research using media tools and agency resources
- Foster partnerships with vendors and other 3rd parties
- Daily pacing and budget tracking
- Stay up-to-date with media trends and best practices
- Learn the latest media platforms/tools
Education and Experience:
- Bachelor’s degree
- 2-4 years advertising or media agency experience
Knowledge & Skill Requirements:
- G Suite (sheets, docs, slides), Microsoft Office (Word, PowerPoint, Excel)
- Self-serve social media platforms (Facebook, Twitter, LinkedIn, Pinterest, Snapchat, TikTok)
- Google Marketing platform (Campaign Manager, Google Analytics, Google Data Studio)
- Ability to conduct critical analysis and identify key insights
- Strong written, verbal, and visual communication skills
- Comfortable in a client facing role
- Proactive and self-motivated
- Excellent problem solving skills
- Solid project management and organizational skills
- High level of accuracy and attention to detail
- Ability to multitask, prioritize, and perform under tight deadlines
Apply
Account Director
Description
RELATIONSHIP DIRECTOR
The Relationship Director at Small Army has at least 7 years experience of partnering with Clients to help their business grow. As a hybrid between a senior level Account Executive and Planner, the Relationship Director at Small Army is a trusted strategic advisor for clients – they turn to and rely on the Relationship Director in making strategic decisions. The Director is also an influencer within the Agency and will help in setting Agency direction, client goals, and staff growth. They consistently deliver ideas on behalf of both Clients and the Agency which lead to account and Agency growth. They are also instrumental in ensuring the Relationship Management team is comprised of eager learners and contributors.
What you’d do:
- Lead the Agency’s most high profiles accounts.
- Regularly interface with client and constantly hunt for solutions and big ideas that are innovative and relevant.
- Immerse in the essential dynamics, strategies, audiences and drivers of client’s business.
- Foresee opportunities and formulate plans to drive/extend the business.
- Build strong, collaborative and trusted relationships with clients, colleagues, and direct reports.
- Act as an open and willing resource to team members in assessing creative briefs, ideas and directions, and provide guidance to push further.
- Partner with Senior Leadership team to review financials, set goals, and determine how to help the Agency grow both fiscally and culturally.
- Engage in New Business activity.
- Know when to lead and when to roll up their sleeves to get the job done.
What you’d bring to the table:
- 7-10 years experience working at an advertising agency. Applicants without agency-based experience will not be considered for the role.
- Has a keen eye for great creative that both moves and stays on strategy.
- Communicate to creative team in a way that both inspires and directs.
- Ability to drive client profitability by finding growth opportunities and improving agency efficiencies.
- Ability to exude confidence and a level head when managing the most challenging of projects or personalities.
- Experience coaching, involving and inspiring the growth and development of junior Agency staff via providing consistent feedback, training and growth opportunities.
- Digitally fluent, with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs and drive results for clients.
- Experience working in the high-tech/SaaS/Security industry is a plus.
Apply
Account Supervisor
Description
Seeking a Relationship Supervisor for our Account Service department. This position requires 5-7 years advertising agency experience. Along with a positive attitude, the Relationship Supervisor at Small Army demonstrates the ability to strengthen client relationships, adds value to the conversation, and knows how to motivate and energize their teams. As a strong strategic thinker, the Relationship Supervisor is passionate about great creative that is on strategy, distinctive, relevant, and measurable. And as an emerging leader of the Relationship Management team they are expected to begin taking the role of a thoughtful manager and thinking of ways to the help grow the Agency.
What you’d do:
- Considered a strategic partner to Client and is able to use this to help guide and inform decisions.
- Oversees the process and Relationship Manager to maintain budgets, keep projects moving, and strategic goals are being achieved.
- Writes briefs that inspire and help clearly guide the creative direction.
- Generates ideas and strategies that help drive the Client’s business (and help Small Army grow).
- Knows when to lead and when to roll up their sleeves to get the job done.
- Mentors Relationship Managers.
What you’d bring to the table:
- 5-7 years experience working at an advertising agency (previous ad agency experience is a requirement – no exceptions).
- Experience working with a technology client preferably in the SaaS or Cybersecurity space.
- A keen eye for great creative that both moves and stays on strategy.
- Ability to communicate to creative team in a way that both inspires and directs.
- Confidence and a level head when managing the most challenging of projects or personalities.
- A passion for diving deep into research to become a guru in the Client’s business, industry, and audience.
Consensus, collaboration, and trust with Clients, colleagues and those you supervise.
Apply
Account Manager
Description
We are looking for an Account Manager (or as we call them “Relationship Manager”) to help lead and manage some of our key accounts. Our relationship management team walks the fine line between strategy and client management (a hybrid Account Planner/Account Manager) thus we’re looking for the super innovative/uber organized blend. We want you to help keep Clients on strategy, creative on brand, and marketing fresh. As an entrepreneur at heart, we’re looking for those who like to wear many hats and think on their feet. Thus, we love it when you bring ideas to the table that can help Clients (and the Agency) grow.
What you’d do:
· Build trust and relationship both internally and with Client.
· Keep it all together: manage budgets, projects, timelines to ensure everything keeps moving.
· Dive deep in your Client’s business and become an expert in their industry.
· Offer keen insights that help drive ideas.
· Work collaboratively and help draw consensus with those you work with.
· Mentor interns and those junior to you.
· Pet lots of dogs.
· Attend many social gatherings from free Friday lunches, to axe-throwing, to celebrations (we find a reason to celebrate often).
What ideally you’d bring to the table:
· 2-4 years experience working at an advertising agency (previous ad agency experience is a requirement).
· Experience working on a high-tech account (not a requirement but would be a nice plus).
· A deep desire to always want to learn.
· A passion for working with others and an attitude that keeps the team calm in the storm.
· An attitude of not being afraid to ask, “how can I help” or boldly say, “I can do more.”
Some perks working at Small Army:
· An open vacation policy.
· A fully stocked kitchen.
· Many company parties, events, and enrichment activities.
· A fun bunch of colleagues with an attitude of “we like to work here.”
Apply
Intern - Account Management Leadership Program
Description
Small Army’s Account Management Leadership Program is a full-time internship which will provide the vital skills needed for success in account management at an Advertising Agency. In this paid program, interns will get to do and see it all—strategy and research, project management, financial management, guiding creative process, building client relationships, and assisting operations. This program provides real agency experience and knowledge about the industry. Successful candidates are enthusiastic about any challenge, always willing to do more, and want to be part of a fun, growing ad agency.
How to Apply
For consideration, please provide an essay (up to 500 words) on what your moral is and how it will make you an invaluable part of Small Army. You can attach this essay as a page in your resume document or place the essay in the “Tell us about yourself” section [please title it “My Moral”].
Due to the high volume of submissions, we are not able to reply to each individual applicant. You will be contacted if you have been selected for an interview.
Apply
Project Management Intern
Description
If you’re a current student or a recent grad and you’re good at organizing and scheduling things, we have an internship for you. As a Project Management Intern, you’ll work on a variety of accounts to help us manage client projects in a fast-moving creative agency—with snacks.
Note: This is a part-time internship. Internships are also paid.
WHAT YOU NEED
Strong organizational skills, good sense of time management, great communication skills, proficiency with Microsoft Word and Excel, a basic understanding of Outlook, Google Docs and Google Sheets, and a great attitude.
Apply
Paid Search Intern
Description
We are looking for a full-time Paid Search/Google Ads Intern to join our rapidly growing media department. With guidance from the Search Supervisor/s, you will gain experience in campaign optimization and set up, developing strategic guidance, and gain knowledge on Search Engine Marketing (SEM). If you’re a self-starter who’s looking to gain advertising experience with an incredible team, this one’s for you.
Main Duties and Responsibilities:
- As a Paid Search Intern, you will be supporting the creation, execution, and optimization of Paid Search accounts, and acting as one of the day-to-day Paid Search contacts to all assigned clients
- The Paid Search Intern will work closely with Small Army’s media team, and will be exposed to digital and traditional campaigns, while focusing on the Paid Search capability
- Google Ads and Microsoft Ads training in creating new campaigns, ad groups, and ads, including getting appropriate certifications
- Assist in creating bid strategy and budgeting rules for ad campaigns (including Paid Search, YouTube Ads, Google Display, etc)
- Monitor and implement optimizations on current campaigns
- Help create reports and analysis for assigned clients and campaigns
- Foster relationships with the Search and Media experts across the agency and externally
- Define and implement best practices for Paid Search
- Work with the Search and Media team to holistically plan SEM
- Understand how Paid Search fits into an omni-channel media plan
Education & Experience
- Minimum of 3 years of college education (preferably Business-related field)
- Previous internship experience a plus
Knowledge & Skill Requirements:
- A passion for and general understanding of digital media and the digital landscape
- An analytical and curious mindset
- Strong interpersonal, written, and verbal communication skills
- Ability to multi-task and meet deadlines while paying attention to details
- Ability to work independently yet seek help when needed
- Proficient in MS Office (specifically Excel) and Google Sheets
- Ability to work in a constantly evolving industry
Note: All internships are paid and eligible for academic credit.
Apply
Video Production Part-Time Intern
Description
Passionate about production? Eager to edit? Well, we’ve got news for you! We are looking for paid interns who want to gain experience in the world of ad agency video editing and production. You’ll be working side-by-side with the video editor, video producer, and project managers to help take client projects from pre-production through post.
POSSIBLE RESPONSIBILITIES (Dependent on experience)
Building production schedules
Organizing and logging footage
Searching for stock clips and music
Podcast editing
Taking and consolidating meeting notes
Creating video content for Small Army social media
Editing client video content under the supervision of the video editor
Depending on experience and availability, there may be opportunities for the intern to play a production role during video shoots.
DETAILS
Time Range: Flexible from May – August
Hours: 8 hours/day, 3 days/week, preferably Tuesday – Thursday.
Location: Applicants should be able to commute to our office at 300 Massachusetts Avenue, Boston MA. The intern will likely work from home on Tuesdays, and in the office on Wednesdays and Thursdays.
Note: all internships are paid and eligible for academic credit.
WHAT YOU NEED
Apart from a can-do attitude, strong organizational skills, and a desire to learn, you’ll need experience with Premiere Pro and using an Apple computer. Any knowledge of Media Encoder, After Effects, other Creative Cloud softwares, and/or video equipment and production is a plus.
HOW TO APPLY
Attach your resume, and write a brief cover letter telling us why you want to intern here. Please include links to 1 – 3 videos you have worked on, with short descriptions of your involvement in each. Candidates that are the right fit for the position will be contacted for interviews.
Apply
Associate Channel Planner
Description
The Associate Channel Planner is organized, possesses very strong attention to detail, and has a
passion for content planning. He/she will be supporting both the Paid Media and Engagement teams in
bringing attention-grabbing and successful campaigns to life, and will continue to hone their media
planning and buying skills.
Main Duties and Responsibilities:
● Support teammates in strategy, media planning, and execution
● Manage content audits across all client channels (social, email, organic, paid)
● Manage paid and organic social media for multiple clients, with an eye for content/copy-writing
● Manage email client platform(s); working closely with Creative to stay on top of content needed
● Execute a wide variety of online media (including display, video, paid social, paid search, digital
audio, content marketing, email marketing, native, etc) and/or offline media (print, TV, radio,
OOH)
● Manage the RFP process and full implementation of approved media buys
● Oversee trafficking and tracking of full campaigns
● Update pacing sheets and implement optimizations on a regular basis
● Campaign performance reporting on a weekly and monthly basis
● Track media performance using DCM and/or other media tools
● Track website analytics using Google Analytics
● Learn the latest media platforms/tools
Education and Experience:
● Bachelor’s degree
● Internship experience, advertising or media agency a plus
● 0-2 years work experience, advertising or media agency a plus
Knowledge & Skill Requirements:
● G Suite (sheets, docs, slides), Microsoft Office (Word, PowerPoint, Excel)
● Social media platforms (Facebook, Twitter, LinkedIn, Pinterest, Snapchat)
● Google Marketing platform a plus (Campaign Manager, Google Analytics, Google Data Studio)
● Strong written, verbal, and visual communication skills
● Proactive and self-motivated
● High level of accuracy and attention to detail
● Ability to multitask, prioritize and perform under tight deadlines